Insurance companies are like the mafia, you pay them monthly for protection and when you have a problem they try to weasel their way out of giving you adequate compensation for your loss at the quality level you were expecting. Many people assume that their insurance companies will send qualified professionals to remediate and repair the flood or fire damage claims to their high end homes, this is simply not the case. The restoration companies referred by the insurance companies (contractors) are at more of a quality level expected by production home builders. Many people feel trapped into using the contractors recommended by their insurance companies because the insurance adjusters claim that they will not payout or remediate and restore the finishes in the home at the same level that was done initially. Many times the remediation companies will cause other damage to the homes they are working in because the workers/ technicians have a minimal amount of construction knowledge and are not used to working on high end homes. Since they are reliant on insurance companies for their work, they do not act in the homeowner’s best interest.
The insurance companies job is to pay out the least amount of money for your loss as possible. The program used by most adjusters that work for insurance companies is called Xactimate. There is no way for this program to quantify the work necessary to achieve high end “Zero Tolerance” results. Most contractors that specialize in the high end custom remodeling work do not use this program. They operate at much higher costs in order to perform and achieve the high level of quality expected for artisanal work in these homes. These contractors have their own ways of bidding their projects.
We have a solution for you
We have handled many losses in multi million dollar homes in Austin TX, Lakeway, West Lake Hills, etc. Some of these losses were valued by the insurance companies at $50,000 or less. The insurance companies expected the homeowners to reuse cabinetry and counter tops that was exposed to mold and mildew, and tried talking them into accepting substandard workmanship on these high end homes. When the homeowners initially saw bids to perform “like for like” work to bring their homes back to original condition by qualified and vetted contractors, they were shocked at the differences in the cost it would take to restore their homes to the original condition. Because of our close relationship with a select few public adjusters,(Public adjusters are insurance adjusters that act on behalf of the homeowner and go up against the adjusters employed by the insurance companies) we were able to get between 90% to 100% of the payout from the insurance companies for our client’s losses at our rates for artisanal work. Because of our consistent background in high end construction and home remodeling, our costs and charges are completely justified for the level of artisanal work that we perform in restoring high end custom homes to original condition. There is also a process in navigating through these losses that takes experience with these specific areas, in order to maximize payouts.
These projects portfolios (Below) are of projects that started out with insurance losses.
Elegant Gold on White Transitional Kitchen Remodeling Project Austin TX
Luxury Kitchen Remodeling Project Austin TX / West Lake Hills